There is currently no impact on our parcel services, and we continue fully operational for both collection and delivery services.ĭeliveries to homes are essential during this period, and we take this responsibility extremely seriously.ĭuring these particularly challenging times, the well-being of our customers, our people and our communities is of paramount importance. Our teams are working to answer queries as quickly as possible and we apologise for any waiting time.ĭHL Parcel remains open for business. We ask for your patience at this time when contacting our support teams as we are receiving high levels of queries. We will continue collecting and delivering parcels for our customers but there may be disruptions to some services under the current conditions. While we work to keep everyone safe, we are continually reviewing our operational processes. To ensure that we are providing the best service possible in these unprecedented times we have extended our delivery window until 8pm and are delivering every weekend. 'Accepted at Delivery Point' is our standard offering to minimise physical contact between our drivers and members of the public. The well-being of our customers, our people and our communities are of paramount importance. Our operational colleagues are working tirelessly to ensure that our service levels remain high and that services are not disrupted whilst ensuring that we comply with social distancing policies throughout our operation and warehouses. We are currently seeing extremely high parcel volumes throughout our network. To Look After Your Customers, Put Your Employees First.Winners & Whingers Upping Your Brand Perception.Black Friday round-up and our predictions for 2022.What are you waiting for? Now is the time to go global.Selling to Shoppers Falling Out of Love With Valentine's Day.Time to Blossom: Springtime Marketing Tips for Your Business.Old items, new solutions: Explaining the rise of re-commerce.Is out of store click and collect the future of retail?.From AI to voice search: The latest trends in ecommerce.Black Friday: Has the Famously Frenzied Friday Had Its Day?.The Rise of Online Subscriptions From Toothpaste to Telly.The 4 ecommerce trends emerging in 2023.Trading internationally? Start with our neighbours.Download our NEW tracking app (Android).
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